Unable to add/remove a payment method on Apple Account

I would like to add or delete a payment method and where I go to add /delete on - the button where it says add payment method and edit is both white and won’t let me touch it . Thank you


[Re-Titled by Moderator]

iPad, iPadOS 18

Posted on Dec 17, 2024 8:56 AM

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Question marked as Top-ranking reply

Posted on Dec 17, 2024 9:10 AM

See >>> Change, add, or remove Apple ID payment methods - Apple Support


If you only have a single Credit Card set-up for your AppleID account, you will need to add a new Credit Card to your AppleID account - after which you will be able to delete the old card details. 


It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.


3 replies
Question marked as Top-ranking reply

Dec 17, 2024 9:10 AM in response to Izzy_3215

See >>> Change, add, or remove Apple ID payment methods - Apple Support


If you only have a single Credit Card set-up for your AppleID account, you will need to add a new Credit Card to your AppleID account - after which you will be able to delete the old card details. 


It is often a good idea to have two (or more) payment cards associated with your account - as, in case there is a problem with your primary card, a charge can be made to the second card without risk of impacting ongoing access to your AppleID account or associated services and subscriptions. With multiple Credit Cards, you can choose the sequence in which card payments are made.


Dec 17, 2024 11:00 AM in response to Izzy_3215

To me your saying it is white is the key indicator:


● If an app or feature on your device is not working, not appearing, or is restricted (grayed out), a frequent reason is it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple Account is grayed out in Settings - Apple Support


Tap your Settings app > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.



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Unable to add/remove a payment method on Apple Account

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