How do I remove viruses from my iPhone 13

IdrisSeabright wrote:

That message was not from your carrier. It was from someone pretending to be your carrier.

Like the text messages I received recently from "U.S. Post" claiming that a USPS package couldn't be delivered because of an incorrect Zip code.

The scammers wanted me to click a link to "confirm the zip code address information". Funny how they weren't able to figure out my Zip code, but were able to figure out my cell phone number. And they sent their messages from a number with a "+63" prefix. That's the country code for the Philippines. Everyone knows that that USPS refers to themselves as "U.S. Post" instead of "U.S. Postal Service", and that they send their messages from the Philippines, right?

U. S. Postal Inspection Service – Smishing: Package Tracking Text Scams

"USPS will not send customers text messages or e-mails without a customer first requesting the service with a tracking number, and it will NOT contain a link. So, if you did not initiate the tracking request for a specific package directly from USPS and it contains a link: don’t click the link!"

carrol81 wrote:

Carrier sent message my phone has several viruses.

You can't remove what doesn't exist. You don't have viruses. As noted, it's likely that the message you received was an attempt to either trick you into giving someone (not your carrier) personal information or buying needless software.

Delete the message and move on.

carrol81 wrote:

My carrier, Verizon, notified me that my iPhone has sent 5 messages which are viruses.

As IdrisSeabright stated, this message is a scam.

The scammer that send that probably wants to profit from some sketchy (and unnecessary) “security” app they want you to install, and the “security” app itself probably then collects and resells your network metadata.

Any message referred to “virus” or “hacker” is best assumed to be an advertisement, or entertainment, or a scammer, until proven otherwise.

Here are some of the many scams:

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Here is a smorgasbord of scams: https://reddit.com/r/scams

What makes you think your iPhone has viruses? That is likely a phishing message, do not interact with the message and move on.

The odds of your iPhone being hacked is very slim, nearly impossible. The only way being jail breaking, in which you would need to physically give someone your iPhone for some time.

Sounds like you received a message from a scammer – not from your carrier.

U. S. Federal Trade Commission – How To Spot, Avoid, and Report Tech Support Scams

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

carrol81 wrote:

My carrier, Verizon, notified me that my iPhone has sent 5 messages which are viruses.

IdrisSeabright is correct. Your carrier would never send such a message like that.

carrol81 wrote:

My carrier, Verizon, notified me that my iPhone has sent 5 messages which are viruses.

That message was not from your carrier. It was from someone pretending to be your carrier.

Hello~ Yep…I got two of those myself today. Scammers…

~Katana-San~

Servant of Cats wrote:

Like the text messages I received recently from "U.S. Post" claiming that a USPS package couldn't be delivered because of an incorrect Zip code.

The big one in my area is one claiming that I have I have an outstanding balance with EasyPass in my state. If I log in through the state's EasyPass website, there's a big warning about it. Lately, the scammers have been sending a screenshot, telling people to type the website listed into their browser. They are trying very hard to get around the advice to never click on any strange links.

You’re a monthly subscriber of Verizon Digital Secure or Digital Secure +, is that correct?