My Apple Watch 10 changes faces on its own

I called apple and they just read their scripted answers, turn it off, update it, etc etc etc. Everything I have already done. Searched online and found others with the same issue and no real answers or solutions to the problem. Hopefully someone here can help.


This afternoon I checked the time and my watch face had changed on its own. I tried to change it back to the face it was on but it was gone from the watch. When I got home I checked the phone and the face was still there so I changed it back but every other time or more I look at the watch it had changed faces again so I deleted that face completely and it is still doing it. The face is gone from the phone and the watch but it keeps coming back.


Watch and phone are both up to date, turned off and restarted etc. anyone have any suggestions?

Thanks



[Re-Titled by Moderator]

Apple Watch Series 10, watchOS 11

Posted on Dec 17, 2024 4:24 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 18, 2024 2:25 AM

In case this issue is software related and part of the backup data, did you try to erase the watch and pair it again, without using the latest backup, setting it up as a new device?

Unpair and erase your Apple Watch - Apple Support


Is always the same watch face removed?

If yes, which one, and is it still supported in watchOS 11.2?

Apple Watch faces and their features - Apple Support

2 replies
Question marked as Top-ranking reply

Dec 18, 2024 2:25 AM in response to badgerburt

In case this issue is software related and part of the backup data, did you try to erase the watch and pair it again, without using the latest backup, setting it up as a new device?

Unpair and erase your Apple Watch - Apple Support


Is always the same watch face removed?

If yes, which one, and is it still supported in watchOS 11.2?

Apple Watch faces and their features - Apple Support

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My Apple Watch 10 changes faces on its own

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