How to request a refund for accidental Meitu Subscription?

This morning i got charged a yearly subscription on the Meitu App, that I did not intend to purchase. Is there any possible way I can receive and refund? It will be much appreciated because I will no longer be using the app. Thank you very much.


[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Dec 18, 2024 9:57 AM

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Question marked as Top-ranking reply

Posted on Dec 18, 2024 10:07 AM

All you can do is try:

Request a refund for apps or content that you bought from Apple - Apple Support


It may be the case that you signed up for a Free Trial and agreed to the subscription if it was not cancelled during that trial period and forgot to do that. In the future I would recommend setting a Reminder to cancel any free trials. It is a contractual agreement to pay the subscription, and forgetting to cancel may not be a valid reason for a refund, but that would be for Apple to determine.

4 replies
Question marked as Top-ranking reply

Dec 18, 2024 10:07 AM in response to VCoronel

All you can do is try:

Request a refund for apps or content that you bought from Apple - Apple Support


It may be the case that you signed up for a Free Trial and agreed to the subscription if it was not cancelled during that trial period and forgot to do that. In the future I would recommend setting a Reminder to cancel any free trials. It is a contractual agreement to pay the subscription, and forgetting to cancel may not be a valid reason for a refund, but that would be for Apple to determine.

Dec 18, 2024 10:09 AM in response to VCoronel

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.


Notes:

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support



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How to request a refund for accidental Meitu Subscription?

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