Why did my selfie camera stop working on my IPhone 13 Pro Max !?

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Why did my selfie camera stop working on my IPhone 13 Pro Max !?

My IPhone 13 Pro max selfie camera lens just stopped working. No matter what I do I cannot switch to the front camera. Can you please advise on how to fix this. I have read the community forum and tried different methods and restarted my phone several times and the camera still does not work after lOS 18.2 update. Matter of fact after the update my Face ID stopped working as well. Please help me fix this. Thank you apple!

iPhone 13 Pro Max, iOS 18

Posted on Dec 19, 2024 9:53 AM

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Answer 1

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Jeff Donald

Community+ 2026

Level 8

48,284 points

Dec 19, 2024 9:57 AM in response to Ujhay420

You’ll need to talk to Apple support about a repair, more than likely. You can get a remote diagnostic done and then Apple support can estimate the cost of repair. You can also do this at an Apple Retail Store.

If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple

Support Options - Apple

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Why did my selfie camera stop working on my IPhone 13 Pro Max !?

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