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abdiwahid257 Author

Level 1

6 points

How can I resolve the In-App Purchase error?

Dear Apple Support Team,

I am encountering an issue with in-app purchases on my device. Whenever I try to complete a purchase in the eFootball game, I receive the following error message:

“Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/.”

I have already ensured that my payment method is valid and up-to-date, but the issue persists. I would appreciate your assistance in resolving this matter.

Thank you for your support.

[Re-Titled by Moderator]

iPhone 11 Pro Max, iOS 17

Posted on Dec 20, 2024 8:34 AM

Top-ranking reply

Level 9

67,417 points

Posted on Dec 21, 2024 1:37 AM

Do as the alert states, contact Apple Support as there is likely an issue with your Apple Account only Support can help you with.

World-wide Apple Support -

Contact Apple for support and service - Apple Support

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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1 reply

Top-ranking reply

Level 9

67,417 points

Dec 21, 2024 1:37 AM in response to abdiwahid257

Do as the alert states, contact Apple Support as there is likely an issue with your Apple Account only Support can help you with.

World-wide Apple Support -

Contact Apple for support and service - Apple Support

Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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How can I resolve the In-App Purchase error?

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