IPHONE 14 Camera Black Screen


Subject: iPhone 14 Camera Issue - Black Screen



Hello,




I’m experiencing an issue with the camera on my iPhone 14. About a month ago, the camera stopped working, and the screen remains black when I open the Camera app. I have already tried the following troubleshooting steps:


• Restarting the device


• Force restarting the iPhone


• Updating to the latest iOS version


• Testing the camera in other apps


• Resetting all settings




Unfortunately, none of these steps resolved the issue. I believe the problem may be hardware-related. Could you please assist me .

iPhone 14, iOS 18

Posted on Dec 20, 2024 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2024 9:03 AM

If the camera is not working, you will need to contact Apple for service. There isn't anything else you can do based on what you described you have already done. Use the Support link at the bottom of the page here, or you can use the Apple Support app, or use this link to make a Genius Bar reservation. Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Dec 20, 2024 9:03 AM in response to AhmadMurad9

If the camera is not working, you will need to contact Apple for service. There isn't anything else you can do based on what you described you have already done. Use the Support link at the bottom of the page here, or you can use the Apple Support app, or use this link to make a Genius Bar reservation. Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPHONE 14 Camera Black Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.