Verified with internet provider that failure to send mail was due to IP address being blocked. Testing with Norton VPN off and on proved that Norton VPN was blocking outgoing mail.
Did troubleshooting with appleCare chat, several sessions with provider (LUS Fiber) and after several sessions with Norton tech, there is no resolution.
iMac 24″, macOS 15.2
Yes, there is a resolution. Delete the utterly useless Norton VPN.
Despite what Norton and other vendors tout, VPNs are not security software of any kind.
MandoGeorge wrote:
Verified with internet provider that failure to send mail was due to IP address being blocked. Testing with Norton VPN off and on proved that Norton VPN was blocking outgoing mail.
Did troubleshooting with appleCare chat, several sessions with provider (LUS Fiber) and after several sessions with Norton tech, there is no resolution.
It sounds like the resolution would be to stop using Norton.
I realize that VPNs are being heavily promoted as a way to protect your privacy online. However, that only works if you are also doing many other, very specific things. Chances are, you aren't doing any of them and your VPN is doing nothing for you, other than blocking your mail.
Have been pursuing that option. Cancelling Norton.
Norton VPN blocking IP address, fails to send email
