Apple payment cancelled but money still taken. When do I get refund

I bought something on an app, went to Apple and refunded (accidentally purchased in game) and it tells me the purchase had been cancelled through the Apple refund area, but the money has still been taken from my account. Will I get refunded?

iPhone 11, iOS 18

Posted on Dec 21, 2024 4:47 AM

Similar questions

Pending refund for cancelled subscriptions in App Store I was adding my card onto my settings that I had just gotten $50 put on and made sure to cancel my subscriptions beforehand but when my card had been added, Apple took my $66 and paid for two of the subscriptions I had cancelled. They were still pending transactions so I admit I made a mistake requesting the refund but I panicked because that money was going towards gifts. My refunds have been approved but I haven’t received my money back and was wondering why and when I will receive my money back as I need it. [Re-Titled by Moderator]
237 1
I never got the money back for a refund I accidentally purchased a subscription for an app I was checking out by complete accident, it basically bought itself before I could click no, which I immediately went to get a refund. I waited for it to say if it was approved, which it did but I never got the money I spent. It was store credit and it hasn’t been returned at all and it’s been almost a month.
171 1
Apple says refunded but no money in bank I was accidentally charged for app subscription, I requested a refund. They wrote to me that the money was returned and the issue was resolved. But the money never arrived in the account. [Re-Titled by Moderator]
363 2

1 reply

Niel

Community+ 2026

Level 10

747,041 points

Dec 21, 2024 6:31 AM in response to Carter761

If Apple says it's been refunded, you'll get the money, but it takes up to 30 days for most payment methods. Otherwise, it's at Apple's discretion and nobody on these boards can say.

(257419)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple payment cancelled but money still taken. When do I get refund

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up