Incorrect badge notifications on messages (SOLUTION)

There was a post a few years ago about iMessage badge showing incorrect and sometimes inflated number of unread messages. Some suggested to have Siri read unread messages but if you have a high number of unread messages that could take long. A Community Specialist recommended you mark/tag all messages as read. However, that didn’t fix the issue either. He was somewhat correct though. Just missed a step. Do this instead…


QUICK SOLUTION:

  1. Launch the Messages app
  2. Scroll down as far back as a year or whenever you remember the badge problem began
  3. Wait a few seconds or a minute to allow all messages in that timeframe to load.
  4. Tap edit (…) on top
  5. Tap Select Messages
  6. Tap Read All on the lower left-hand corner


That should do it. Badges should reset. You’re welcome!



iPad mini 6, iPadOS 18

Posted on Dec 21, 2024 11:45 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Incorrect badge notifications on messages (SOLUTION)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.