You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Messages in iCloud not deleting old messages

Hi,


Can you explain me why iCloud doesn’t delete old messages ?


I turn on delete messages after 30 days on my iPhone, it works. Messages older than 30 days are automatically deleted.


I turn on this also on iCloud. It says : Be careful, messages older than 30 days will be deleted but nothing. Old messages stay on iCloud. I record over 12000 messages.


How to clear this 12000 messages without disabling iCloud sync for 30 days.


Why iCloud doesn’t delete old messages from it storage ?




[Re-Titled by Moderator]

iPhone 16 Pro

Posted on Dec 21, 2024 1:01 PM

Reply

There are no replies.

Messages in iCloud not deleting old messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.