Apple Pay double click not working iPhone 13 Pro

Hi,

I’ve checked in setting and is set up correctly with option to double click side button.

Already updated to latest version of IOS

any ideas?

iPhone 13 Pro, iOS 18

Posted on Dec 22, 2024 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 23, 2024 5:11 AM

Please follow this path,


iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again. 


Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable


After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article. 


Force restart iPhone - Apple Support



6 replies
Question marked as Top-ranking reply

Dec 23, 2024 5:11 AM in response to KatrienJ

Please follow this path,


iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again. 


Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable


After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article. 


Force restart iPhone - Apple Support



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Apple Pay double click not working iPhone 13 Pro

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