Unable to redeem a virtual Apple Gift Card code

I received a gift card per email. I clicked on redeem, but neglected to put in the code. My apple account says I have $100, but it won’t let me redeem it.


[Re-Titled by Moderator]

iPhone XS Max, iOS 18

Posted on Dec 22, 2024 9:15 AM

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Question marked as Top-ranking reply

Posted on Dec 22, 2024 10:08 AM

Grammyp25 wrote:

The message says already redeemed’. On the wallet and Apple Pay, under payment cards “Apple account” has balance: $100, but “Apple Cash” only says $0.11. I tried signing out and signing back in again, but nothing changes.

It does appear the Gift Card was redeemed to your Apple Account in the amount of $100. You cannot redeem a Gift Card to Apple Cash. There is no cash value to gift cards, they can only be used for purchases. See here what you can purchase with the Gift Card on your Apple Account.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

4 replies
Question marked as Top-ranking reply

Dec 22, 2024 10:08 AM in response to Grammyp25

Grammyp25 wrote:

The message says already redeemed’. On the wallet and Apple Pay, under payment cards “Apple account” has balance: $100, but “Apple Cash” only says $0.11. I tried signing out and signing back in again, but nothing changes.

It does appear the Gift Card was redeemed to your Apple Account in the amount of $100. You cannot redeem a Gift Card to Apple Cash. There is no cash value to gift cards, they can only be used for purchases. See here what you can purchase with the Gift Card on your Apple Account.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

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Unable to redeem a virtual Apple Gift Card code

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