Unable to redeem a virtual Apple Gift Card code

Question

Level 1

4 points

Unable to redeem a virtual Apple Gift Card code

I received a gift card per email. I clicked on redeem, but neglected to put in the code. My apple account says I have $100, but it won’t let me redeem it.

[Re-Titled by Moderator]

iPhone XS Max, iOS 18

Posted on Dec 22, 2024 9:15 AM

Reply

Answer 1

Mac Jim ID

Level 7

29,063 points

Dec 22, 2024 9:23 AM in response to Grammyp25

What message do you get when attempting to redeem? This support article shows just about every message you may see and the solution.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

Did you receive the Gift Card from Apple or another source?

Reply

Answer 2

Mac Jim ID

Level 7

29,063 points

Dec 22, 2024 10:08 AM in response to Grammyp25

Grammyp25 wrote:

The message says already redeemed’. On the wallet and Apple Pay, under payment cards “Apple account” has balance: $100, but “Apple Cash” only says $0.11. I tried signing out and signing back in again, but nothing changes.

It does appear the Gift Card was redeemed to your Apple Account in the amount of $100. You cannot redeem a Gift Card to Apple Cash. There is no cash value to gift cards, they can only be used for purchases. See here what you can purchase with the Gift Card on your Apple Account.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

Reply

Answer 3

Grammyp25 Author

Level 1

4 points

Dec 22, 2024 10:00 AM in response to Mac Jim ID

The message says already redeemed’. On the wallet and Apple Pay, under payment cards “Apple account” has balance: $100, but “Apple Cash” only says $0.11. I tried signing out and signing back in again, but nothing changes.

Reply

Answer 4

Grammyp25 Author

Level 1

4 points

Dec 22, 2024 10:02 AM in response to Mac Jim ID

I purchased the gift card through Apple to be sent to myself by email.

Reply