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Face ID not working on iPhone 15 Pro Max

Suddenly, my face look doesn’t work




[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 18

Posted on Dec 22, 2024 12:48 PM

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1 reply

Dec 22, 2024 12:49 PM in response to zakir94

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fix the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.


If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


Face ID not working on iPhone 15 Pro Max

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