Stainage on my MacBook

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Level 1

5 points

Stainage on my MacBook

Hello I have recently purchased a MacBook Air m2 end of September maybe used it 4 times since and been keeping it in a laptop bag away. I have been very careful and clean with my laptop. I just now realised that on the camera and right and left side of where the screen starts I have brown spots that looks like screen is peeling. I had this issue with years old MacBook before but this is brand new and been taking good care of it. Does anyone know why it would happen and what can I do. Thank you in advance!

MacBook Air

Posted on Dec 22, 2024 7:10 PM

Answer 1

Top-ranking reply

naz286 Author

Level 1

5 points

Dec 22, 2024 7:31 PM in response to naz286

Answer 2

Dec 22, 2024 7:22 PM in response to naz286

As we here cannot see the damage (?) we can only speculate.

You want a definitive answer about what is happening so you should arrange to have the laptop examined by a qualified tech who can tell you the problem and estimate the cost to repair. Being that the laptop is only a few months old, any factory defects should be covered under warranty.

You can make a Genius Bar appointment for hardware/software service and support using this link: Contact Apple for support and service - Apple Support

Get your Mac repaired and see how much will it cost: Mac Repair & Service - Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Answer 3

Dec 23, 2024 10:59 AM in response to naz286

That just looks like a smudge. Try using a clean dry microfiber cloth to clean that portion of the display.

Answer 4

Dec 22, 2024 8:05 PM in response to naz286

Sorry, my friend. We can't diagnose this issue remotely.

You're gonna have to take it for an in-person evaluation.

Stainage on my MacBook

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