Macbook pro keeps restarting after sequoia update

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Macbook pro keeps restarting after sequoia update

Create a new thread as per suggestion in constant restarting after upgrade to sequ… - Apple Community

My Macbook pro keeps restarting every 5min when the macbook goes to sleep or when the screen display lights go off due to inactivity.

Model name: Macbook pro A2251, Intel I7 10th gen, 16GB RAM, 512GB SSD

Current OS: Sequoia 15.2

Note: When the laptop is run in safe mode then i don't face this issue. This happens only in normal mode.

I am attaching the 'Etrecheck' report below

Etrecheck report

MacBook Pro 13″, macOS 15.2

Posted on Dec 25, 2024 12:01 AM

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Answer 1

Top-ranking reply

Owl-53

Level 10

102,985 points

Dec 25, 2024 1:43 AM in response to lokeshwaran192

Thank you for being pro-active and suppling the Etrecheck Report 👍

From what I am seeing, couple with your earlier observations " When the laptop is run in safe mode then i don't face this issue. This happens only in normal mode. "

This points to the Docker Application specifically

Though, there are other issues appearing from the report

Generally, the Etrecheck application would not need to run " Runtime: 4:34 " unless there could be a hardware issue

Performance: Below Average

Low performance - EtreCheck report took an unusually long time to run.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

It is suggested to perform a Time Machine Backup asap before moving forwards with this issue

See if Docker has a more current version for Sequoia 15.2

Outside of that >>

Hardware-wise

Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions

Make an Appointment at the Apple Genius Bar

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Answer 2

Dec 25, 2024 4:13 AM in response to Owl-53

I did reset my MacBook now and have also run 'Apple diagnostics'. There seems to be no problem with the hardware. The issue still occurs on a freshly reset MacBook. I would least suspect the hardware as the previous OS was working fine.

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Answer 3

Owl-53

Level 10

102,985 points

Dec 25, 2024 4:43 AM in response to lokeshwaran192

lokeshwaran192 wrote:

I did reset my MacBook now and have also run 'Apple diagnostics'. There seems to be no problem with the hardware. The issue still occurs on a freshly reset MacBook. I would least suspect the hardware as the previous OS was working fine.

What has been done " reset my MacBook " and still " The issue still occurs on a freshly reset MacBook. "

The Apple Diagnostics are only a Basic Tool at best

If you believe there is No Hardware issue

It is difficulty to harmonize how, after a Reset, this could be anything other that a Hardware Issue

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