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mdg92 Author

Level 1

18 points

Phone call and text forwarding issue on iPhone

I am concerned that my phone is forwarding texts and phone calls. When I dial *#21#, it says “setting interrogation failed, voice call forwarding on all calls”; “setting interrogation failed, data call forwarding on all calls”; setting g interrogation failed, fax call forwarding on all calls”.

when I dial the code ##21# that is supposed to stop it, it says “ setting erasure failed voice call forwarding on all calls”

can someone help to make sure my phone calls and text messages are not being forwarded

[Re-Titled by Moderator]

iPhone 16 Plus, iOS 18

Posted on Dec 25, 2024 4:39 AM

Top-ranking reply

Chattanoogan

Level 8

43,479 points

Posted on Dec 25, 2024 4:50 AM

Those are all “carrier side” functions.

Contact your carrier for authoritative assistance.

You might also have them verify that your list of “#” and “*” codes matches what they actually use in-service.

Each carrier may have slightly different technical implementations.

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Phone call and text forwarding issue on iPhone

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