iPhone X - Attempted data recovery failed

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Level 1

5 points

iPhone X - Attempted data recovery failed

I am trying to gain access to my old iPhone X again. After failing to input the correct PIN too many times the iPhone deactivated. I thought, while I was locked out of the phone, I would update it via iTunes and put it into recovery mode and selected the update option on my PC. It updated the phone to iOS 16.7.

Now my iPhone is stuck on attempting data recovery and it fails over and over again. I've tried force restarting it and doing the update through iTunes again but to no avail.

Factory resetting the phone is not an option for me since there is important data on it.

After updating the iPhone it locks me out for an hour before it prompts me to attempt data recovery. Is it possible that during that hour the connection to the PC gets cut? Is being plugged into iTunes important for it to be successful?

Is there any way for me to repair this? It could be possible that the storage capacity might me an issue, since I think it was quite full when I stopped using it. Is there maybe a way to undo the update through iTunes or something?

Please help me if you can!

iPhone X

Posted on Dec 25, 2024 11:29 AM

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Answer 1

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Top-ranking reply

Mac Jim ID

Level 8

39,323 points

Dec 25, 2024 11:35 AM in response to Patrizzzy

When forgetting the Passcode, the only way to gain access is by wiping the device. There is no other option to reset the Passcode without the data being erased. All data is recoverable as long as you had a backup either from iCloud or a computer before the Passcode had been forgotten.

If you forgot your iPhone passcode or your iPhone is disabled - Apple Support

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Answer 2

Dec 25, 2024 11:37 AM in response to Patrizzzy

Factory resetting the phone is not an option for me since there is important data on it.

Unfortunately, not the help that you are looking for, but you lost access to the data on the phone when the phone became unavailable after too many incorrect passcode attempts.

Your only option at this point would be to perform a factory reset to erase the phone and then restore the data from your most recent backup on iCloud or a computer.

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Answer 3

Patrizzzy Author

Level 1

5 points

Dec 25, 2024 12:08 PM in response to Bob Timmons

I forgot to mention that I know the code now. I know, very important detail. Since I last used the device about three years ago and the data I'm looking for is deleted on my latest iCloud backup, that sadly also isn't an option for me. I am just trying to find a way out of the data recovery failed loop.

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Answer 4

Patrizzzy Author

Level 1

5 points

Dec 25, 2024 2:08 PM in response to Kurtosis12

but then why does it prompt me with data recovery? It tells me to wait three hours now, and then I'll be shown the data recovery screen again. If the phone had completely locked me out there should be no timer at all as far as I know, right?