Hello
My iPhone got stolen along with its SIM card and I need to find a way to reset my iCloud password without a trusted device or number
Any help is appreciated!
[Re-Titled by Moderator]
iPad mini, iPadOS 18
You’ll need to start account recovery. While their online support article says for forgotten password, account recovery steps are also for a new phone number, or if you cannot access your phone number. See "To see, add, or change your trusted phone numbers" at Two-factor authentication for Apple Account - Apple Support and How to use account recovery when you can’t reset your Apple Account password - Apple Support
When going thru the account recovery steps you need to first enter in the number you can’t access to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with another option.
Always scroll down for additional options in small blue print if the ones showing don’t apply to/work for you.
When starting the account recovery steps the credit card is an extra option and not required. (See prior tip)
Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-72 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text/call, follow that text/call immediately. If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to apple.com/recover. Follow the instructions to regain access to your Apple Account.
You’ll need to start account recovery. While their online support article says for forgotten password, account recovery steps are also for a new phone number, or if you cannot access your phone number. See "To see, add, or change your trusted phone numbers" at Two-factor authentication for Apple Account - Apple Support and How to use account recovery when you can’t reset your Apple Account password - Apple Support
When going thru the account recovery steps you need to first enter in the number you can’t access to show you know it. Then when you get to the step where it says it sent a code to that old number select the option most like “didn’t get code” and it will let you continue with another option.
Always scroll down for additional options in small blue print if the ones showing don’t apply to/work for you.
When starting the account recovery steps the credit card is an extra option and not required. (See prior tip)
Account recovery is a two phase process once started. Phase 1 is the evaluation period, usually 24-72 hours but can be longer or shorter. This phase says Apple is evaluating your info and you’ll get an update after the posted time is over (people mistakenly think it means they’ll be able to reset the password immediately after this first phase.)
Once phase 1 is done it enters phase 2 where https://iforgot.apple.com/ will give you the final amount of days (can be weeks) you’ll wait. On that final day you’ll get a text/call, follow that text/call immediately. If you don’t receive the text or call, once the period specified in the original email is over, you can still go directly to apple.com/recover. Follow the instructions to regain access to your Apple Account.
iCloud password reset without trusted device or number
