Cannon printer setup with EERO mesh WiFi on MacBook Pro and iPhone

New cannon MG3650S. Have an EERO mesh system for WiFi and home. I cannot seem to set up WiFi or connect printer or get new printer downloaded and installed on MacBook and the bloody printer box comes with a dvd ! Anyone help


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MacBook Pro 13″, macOS 15.1

Posted on Dec 27, 2024 9:14 AM

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Posted on Dec 27, 2024 12:55 PM

A Canon MG3650 is listed in About AirPrint - Apple Support as a supported printer.


Provided that the printer and your iMac computer are connected to the same network (Wi-Fi router), it should be possible to print without additional software/drivers. However, connecting to an EERO mesh system may be problematic in some cases.


For a general, simplified Wi-Fi setup, see https://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mg3650_printer_wireless_connection_setup/ .


See also https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/ .


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


After double-checking all settings/connections, you may want to try a full power-cycle sequence (do not forget the Wi-Fi router):

  • Power off the Wi-Fi router, the printer, the Mac, any iPhones/iPads, and all other devices/computers.
  • Wait two to three minutes.
  • Power on the router.
  • Wait two to three minutes.
  • Power on the printer.
  • Wait a minute or two.
  • Power on the Mac, any iPhones/iPads, and all other devices/computers.


You could perhaps check whether a printer firmware update has been made available by Canon.


An iPhone/iPad can be used as an AirPrint "test tool", if necessary.

Use AirPrint to print from your iPhone or iPad - Apple Support

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2 replies
Question marked as Top-ranking reply

Dec 27, 2024 12:55 PM in response to Andyhib

A Canon MG3650 is listed in About AirPrint - Apple Support as a supported printer.


Provided that the printer and your iMac computer are connected to the same network (Wi-Fi router), it should be possible to print without additional software/drivers. However, connecting to an EERO mesh system may be problematic in some cases.


For a general, simplified Wi-Fi setup, see https://www.canon.co.uk/support/consumer_products/pixma_printer_wireless_connection_setup/mg3650_printer_wireless_connection_setup/ .


See also https://www.canon.co.uk/support/consumer_products/apple_airprint_guide/ .


Add a printer to your printer list so you can use it on Mac – Apple Support (UK)


After double-checking all settings/connections, you may want to try a full power-cycle sequence (do not forget the Wi-Fi router):

  • Power off the Wi-Fi router, the printer, the Mac, any iPhones/iPads, and all other devices/computers.
  • Wait two to three minutes.
  • Power on the router.
  • Wait two to three minutes.
  • Power on the printer.
  • Wait a minute or two.
  • Power on the Mac, any iPhones/iPads, and all other devices/computers.


You could perhaps check whether a printer firmware update has been made available by Canon.


An iPhone/iPad can be used as an AirPrint "test tool", if necessary.

Use AirPrint to print from your iPhone or iPad - Apple Support

Dec 27, 2024 1:10 PM in response to Andyhib

You need to get the printer on your local network. Usually there are several options for this, but I usually select the network and enter the password; this printer also has a WPS button that handles this automatically. Otherwise, this can be done through a setup utility (which you can download from Canon).


Canon says this about this printer:


"Supported Operating System:

Chrome OS

Windows 10, Windows 8.1 (includes Windows 8.1 Update), Windows 8, Windows 7, Windows 7 SP1, Windows Vista SP2, Windows XP SP3 32-bit only

Operation can only be guaranteed on a PC with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. 

.NET Framework 4 or 4.5 is required

Windows XP:XPS Essentials Pack is required

OS X v10.7.5 - OS X 10.11 、macOS 10.12~macOS 10.13"


Note the sections above that I highlighted. It is not clear to me that a modern Mac running Sequoia is supported by Canon for this device. But as Jan noted, you may be able to use it without the Canon setup/drivers.


That said, you do need to get it logged in to your network/router.


Canon has a video showing how to do this on a Mac:


https://www.canon-europe.com/support/consumer/products/printers/pixma/mg-series/pixma-mg3650s.html?type=setup#causepoint3

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Cannon printer setup with EERO mesh WiFi on MacBook Pro and iPhone

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