I was charged $19.99 on my debit card for something called StarApps and I have no idea what it is or where it came from. Please immediately refund these charges as I did not purchase this and it is fraud. I will be contacting my bank in the morning!!!!
[Re-Titled by Moderator]
iPhone 15 Pro, iOS 18
If it is an Apple charge or subscription, you will see it here and also request a refund:
View your purchase history for the App Store and other Apple media services - Apple Support
View or cancel app subscriptions on iPhone - Apple Support
It is likely that you won't see it there and that means it was not an Apple charge and you were charged directly from a website. The StarsApp charge is likely associated with an Astrology or Palm Reader site where users were directed to the website from a Social Media post or advertisement and got a free reading. In the fine print it also says that the reading came with a subscription to their horoscope service. Check your emails for any related communication as the company name changes along with the procedure to cancel. Yes, it is a scam website. Other users who have been hit with this same scam have used this link to unsubscribe: https://astrologia.world/lpr2/unsubscription. For a refund, contacting your bank may be the best option.
Please update if you were able to confirm if it was an Apple charge or billed directly to you from a website. Also if you have any additional information if you were directed to a horoscope site as described. Depending on the information you have, there may be more that can be done such as reporting of the fraudulent website if that is the case.
If it is an Apple charge or subscription, you will see it here and also request a refund:
View your purchase history for the App Store and other Apple media services - Apple Support
View or cancel app subscriptions on iPhone - Apple Support
It is likely that you won't see it there and that means it was not an Apple charge and you were charged directly from a website. The StarsApp charge is likely associated with an Astrology or Palm Reader site where users were directed to the website from a Social Media post or advertisement and got a free reading. In the fine print it also says that the reading came with a subscription to their horoscope service. Check your emails for any related communication as the company name changes along with the procedure to cancel. Yes, it is a scam website. Other users who have been hit with this same scam have used this link to unsubscribe: https://astrologia.world/lpr2/unsubscription. For a refund, contacting your bank may be the best option.
Please update if you were able to confirm if it was an Apple charge or billed directly to you from a website. Also if you have any additional information if you were directed to a horoscope site as described. Depending on the information you have, there may be more that can be done such as reporting of the fraudulent website if that is the case.
Unauthorized $19.99 StarApps charge on debit card
