How can I check the redemption time of my Apple Gift Card?

I bought an apple card but is already redeemed and the seller told me to ask in what time was redeemed can you tell me ? This is the code XN********5


[Edited by Moderator]

Posted on Dec 29, 2024 4:54 AM

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Question marked as Top-ranking reply

Posted on Dec 29, 2024 6:59 AM

We are all just fellow users here, and to my knowledge even Apple cannot tell you specifically what time the card was redeemed. You can try contacting Apple Support as Jeff suggested, but if you purchased the gift card from a store that keeps the cards out in the open rather than in a secure location, then it was quite possibly redeemed by a thief who got the code, re-covered it, and then waited until someone bought the card and immediately redeemed it or sold the code to someone else who then redeemed it before you could. This is a common crime in stores where the cards aren't kept secure. If this is what happened, then your only recourse will probably be to go back to the store you bought the card from.


In the future, do not buy a gift card of any significance - Apple gift cards, Amazon cards, prepaid credit cards, etc. - from any store that just leaves the cards out on a publicly-accessible rack. There's far too much chance that you'll encounter the same problem again.


Regards.

4 replies
Question marked as Top-ranking reply

Dec 29, 2024 6:59 AM in response to Juancruz03

We are all just fellow users here, and to my knowledge even Apple cannot tell you specifically what time the card was redeemed. You can try contacting Apple Support as Jeff suggested, but if you purchased the gift card from a store that keeps the cards out in the open rather than in a secure location, then it was quite possibly redeemed by a thief who got the code, re-covered it, and then waited until someone bought the card and immediately redeemed it or sold the code to someone else who then redeemed it before you could. This is a common crime in stores where the cards aren't kept secure. If this is what happened, then your only recourse will probably be to go back to the store you bought the card from.


In the future, do not buy a gift card of any significance - Apple gift cards, Amazon cards, prepaid credit cards, etc. - from any store that just leaves the cards out on a publicly-accessible rack. There's far too much chance that you'll encounter the same problem again.


Regards.

Dec 29, 2024 6:08 AM in response to Juancruz03

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support


If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.


You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center

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How can I check the redemption time of my Apple Gift Card?

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