MacBook M3 Pro Max freezing after macOS Sequoia 15.2 update

Ever since I've gotten Mac OS Sequoia 15.2, my Mac has been freezing and I have been needing to force quit some of the apps including Safari or Finder. If I for instance, want to move a folder on my desktop, it won't let me and it just freezes. I've also noticed this if I have multiple tabs open in Safari. I have a MacBook M3 Pro Max with 64GB of ram and a 2TB hard drive. I feel that these issues should not be happening and I feel that this is some buggy software. I'm a student and would like to have some of these issues fixed in some upcoming software updates. I've never had any of these issues before the latest Mac OS Sequoia 15.2 version. I would appreciate any tips or advice on how to deal with these bugs. Thank you.


[Re-Titled by Moderator]

MacBook Pro 16″

Posted on Dec 29, 2024 3:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2025 5:49 PM

I also have this issue with a brand new M4 Max 16" MBP, starting only after the most recent software update. The whole computer freezes for 15-30 seconds, and my Apple keyboard and mouse disconnect.

17 replies
Sort By: 
Question marked as Top-ranking reply

Jan 5, 2025 5:49 PM in response to moni_w

I also have this issue with a brand new M4 Max 16" MBP, starting only after the most recent software update. The whole computer freezes for 15-30 seconds, and my Apple keyboard and mouse disconnect.

Reply

Jan 4, 2025 10:57 AM in response to moni_w

I’m having the exact same issue—and it didn’t start happening until I did the software update. I have cleaned out memory and storage and done a million things, but I really think it’s an issue with the newest update. I hope this gets resolved soon; it has been super disruptive to my work.

Reply

Jan 2, 2025 7:26 AM in response to moni_w

Where applicable and if applicable


There are 3 Categories of Third Party Software / Services that are baffling.


Why some users insist on installing and using the below software. 


In no special order 


Commercial VPNs 


They may not be what one believes they are doing for the computer and what they actually are doing behind the scenes 


https://gist.github.com/joepie91/5a9909939e6ce7d09e29


Third Party Security Software 


There are no known Windows-like Viruses in the wild that self replicate and affect macOS, because of the underling UNIX  Foundation and Permission Limitation. 


The Operating System resides in a Sealed and Read Only Volume that cannot be opened by the User nor by Third Party Applications.


The Only thing this Antivirus software is protecting is the Bank Account of the Developers and for zero return to the User aside from the problems this software creates.


Security. Built right in


Mac app security enhancements


The Built in Security  is all that is required to protect the computer.


Protecting against malware in macOS


Third Party Disk Cleaners / Optimizer 


Any Third Party Applications that will interfere with the normal operation of the OS,  is an invitation for disaster. 


Certain Applications maybe available on the Apple Apps Store - this only means the Developer is prepared to pay Apple a percentage on each sale. 


What the Application may do to the computer is up to the User to check this out before purchase


To put the Third Party Disk Cleaner / Optimizer in context and the damages it may have or has already done.


This type of applications can or will Muck Up your User Account ( Home Folder ) of this machine.


It does not touch the Operating System itself unless you consider your User Account ( Home Folder ) as part of the Operating System.


The Operating System is hosed

Reply

Jan 3, 2025 1:10 PM in response to moni_w

We have a 2 MacOS Sequoia 15.2 network and both have problems we have never had with our Brother printer. The Mac's print to it but on subsequent print jobs has forgotten the printer. We can add on the same one, and it becomes the 2nd printer. Now we have 2. And so on... 3, 4...


Also, I run Chrome with Duckduckgo as a web browser. Many of the sites that worked perfectly with OS 15.1 now are broken. MacOS Sequoia 15.1 seemed flawless 2 weeks ago, but the update isn't very good.

Reply

Jan 22, 2025 1:32 PM in response to U8oL0

To update, I am no longer having the issue. I also had a problem with Spotlight indexing not completing, and Apple support said it was an issue with Time Machine. They had me forget my backup destination, restart indexing, and wait for the indexing to finish before enabling Time Machine again. I haven't had an issue with my computer locking up since I did this but it's impossible to say that this is what fixed the problem for me.

Reply

Feb 14, 2025 5:13 AM in response to moni_w

Since downloading the Sequoia update on my Mac Pro I often can't type in Email (outlook), Work, or on other apps.

The Mac will no longer let me move the mouse to certain words, highlight words, delete them, etc.

Very strange; NEVER had this before.


Apple please fix this ASAP!

Reply

Feb 5, 2025 6:42 PM in response to moni_w

I am on an M3 Max with 36gb and sequoia 15.3. This is still happening. Messages sync randomly and usually hours later. It used to be instant.


Sending messages from my mac rarely work. Sending an imessage freezes at around 90% on the progress bar. Then the app beachballs.


I have tried:

  1. imessage on and off
  2. turning off icloud
  3. logging out of Apple ID
  4. force syncing
  5. etc
  6. repeating


Something is broken.


This shouldn't be happening with a computer that costs >$5000 AUD. Ridiculous!


I don't have hours to spend each day trying to fix basic stuff. This is why I originally migrated from windows.


Let's forget about Apple glasses, AI and all this fancy stuff and just get back to the basics and make a machine that works.

Reply

Dec 29, 2024 3:17 PM in response to moni_w

That folder on you Desktop is probably part of iCloud if you didn't create it.


Have you tried a different browser other than Safari, like Brave or Opera? Safari isn't the only browser. I use Brave and much prefer it to Safari.

Reply

Jan 3, 2025 1:11 PM in response to moni_w

We have a 2 MacOS Sequoia 15.2 network and both have problems we have never had with our Brother printer. The Mac's print to it but on subsequent print jobs has forgotten the printer. We can add on the same one, and it becomes the 2nd printer. Now we have 2. And so on... 3, 4...


Also, I run Chrome with Duckduckgo as a web browser. Many of the sites that worked perfectly with OS 15.1 now are broken. MacOS Sequoia 15.1 seemed flawless 2 weeks ago, but the update isn't very good.

Reply

Jan 3, 2025 1:33 PM in response to moni_w

Not quite completely related but I've noticed lag on my M4 MacBook Pro when it comes to opening apps like System Settings. Most of the time it takes 2 to 3 seconds to open, (while for some strange reason every other app opens super fast.) It varies quite a lot, and I hope this is fixed in an update.

Reply

Feb 10, 2025 7:46 PM in response to moni_w

Same problems here. M3 Max MacBook Pro, 36GB memory, 1TB SSD. iMessages won't receive any messages or MFA codes, then when I try to open Messages manually, it just bounces in the dock. The only way to fix it is to restart the machine. Right now I can't even get "About This Mac" to open. Nothing happens. There are so many bugs in MacOS lately that I'll never pay this much for Apple hardware again. I like Apple....a lot...but they're extremely disappointing lately, giving us new features no one asked for, while never fixing basic bugs that are littered all over multiple OS's. Time to restart the machine I guess...and for Apple to make a "Snow Leopard" version of the next Mac OS.

Reply

Feb 28, 2025 5:28 PM in response to FXL

I can now say that my issue is related to Universal Control, and that the system is not really freezing, but it loses its WIFI connection, and most of the time, all input devices and/or the USB bus. It appears to freeze, but responds do the TouchId button and I can login/logout with it.


I am almost 100% certain that this is a software (OS) issue and not a hardware issue.


I started tailing all logs in order to see what is taking place around the time of the issue, and this is what I typically see:


/var/log/wifi.log:

Wed Feb 19 09:36:47.055 [airport] @[683805.308694] (airportProcessCommand.m:1667) Processed events, count[ 19], @[683805.305560], took 0.003121
Wed Feb 19 09:36:47.058 [airport] @[683805.310890] (airportProcessCommand.m:1381) Processing event, count[  0]
Wed Feb 19 09:36:47.071 [airport] @[683805.324493] (airportProcessCommand.m:1667) Processed events, count[  0], @[683805.310877], took 0.013594
Wed Feb 19 09:37:09.462 Usb Host Notification hostNotificationUSBDeviceRemoved USB2.0 Hub seqNum 3016 Total 1
Wed Feb 19 09:37:09.463 Usb Host Notification hostNotificationUSBDeviceRemoved Matias Keyboard seqNum 3016 Total 0
Wed Feb 19 09:37:09.475 Usb Host Notification Apple80211Set: seqNum 3016 Total 0 chg 0 en0At first I was looking at 


At first I was thinking USB was the issue, and blaming my Keyboard and/or cable. I replaced the cable, and eventually got a wireless Apple keyboard yet the issue remained. After some time I noticed that it is specifically the "Processed events, count[ 19]" line, and specifically the count being 19, and that the surrounding USB events win the wifi log are most likely also affected by what ever this issue is.


My setup was to use my personal 2024 M4-Max MBP to control my work M3 MBP. Since losing control of work MBP is disruptive, I connected the wireless keyboard and mouse to it, and started using Universal Control in the other direction, controlling my personal MBP.


Can you guess what happened? The work MBP started freezing up the same way my personal one had been. The "Processed events, count[ 19]" line started showing up in its logs as well, and no longer appeared in the logs of my personal MBP.


I have opened a Feedback Assistant issue with Apple, and will try to jump through all the Apple support hoops to get this to someone who can actually look into it.


Hope this helps someone else.

Reply

MacBook M3 Pro Max freezing after macOS Sequoia 15.2 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.