How can I raise a request for refund from Apple?
How do I get a refund?I
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It depends upon what you want a refund for. You need to be more specific when asking questions here because we aren't good at guessing (which you probably don't want us to do when it comes to helping you anyway).
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
Click here to read about Apple Store Returns & Refunds--> Returns & Refunds - Shopping Help - Apple
Send and receive money with Apple Cash - Apple Support
Use Apple Cash or a debit card in the Wallet app to send and receive money in the Messages app.
--> How to cancel or dispute a payment
1. Open the Messages app, then open the conversation and tap the payment.
2. Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
3. Tap Cancel Payment.
- If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.
- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.
- Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute [ https://getsupport.apple.com/?caller=kbase&PGF=PGF90000&category_id=SC0287&symptom_id=23288 ].
Normally once funds are in Apple Account balance the only way to get them out again is to spend them. Some possible exceptions are described below.
1) Laws requiring gift card balance refunds.
From: Check your Apple ID balance - Check your Apple Account balance - Apple Support ➔
"About unused Apple ID balance
You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards, or unused Apple Account balance for cash, except as required by law. If your jurisdiction allows for refund of redeemed gift balances, you can contact Apple Support." Read the support article for more details.
The above excerpt only mentions balances from gift cards as being eligible for refunding, and only in limited places where laws may require that. Read the support article for more details.
