Rail_1994 Author

Level 1

5 points

Please help me make a careful purchase.

Hello! I bought an iPhone 16 Pro, but the website shows that the purchase date is not confirmed, Please help me make a careful purchase.

iPhone 16 Pro, iOS 18

Posted on Dec 30, 2024 5:59 AM

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4 replies

Level 2

402 points

Dec 30, 2024 6:03 AM in response to Rail_1994

Where did you buy it from? Was it the Apple web site, or somewhere else? If it was Apple, then go here for help. https://getsupport.apple.com

If it was through a third party seller, contact them directly.

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Level 8

44,772 points

Dec 30, 2024 6:58 AM in response to Rail_1994

What country are you in?

Contact Apple for support and service - Apple Support

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Level 2

402 points

Dec 30, 2024 10:20 AM in response to Rail_1994

My apologies - I should have mentioned to go to Support at the top and follow the links. This one is where it actually leads to. There are options to talk to someone as well. https://getsupport.apple.com/products

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Rail_1994 Author

Level 1

5 points

Dec 30, 2024 6:21 AM in response to gsyrba

This site only has ready-made answers, there is no way to contact support

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Please help me make a careful purchase.

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