Aqara U200 HomeKey Issue with Wallet on iPhone 14 Pro, iOS 18.2

Question

Level 1

5 points

Aqara U200 HomeKey Issue with Wallet on iPhone 14 Pro, iOS 18.2

Hello,

I successfully set up my Aqara U200 smart lock and added it to Apple HomeKit (though it was challenging). I can lock and unlock the door through HomeKit without any issues. However, I cannot add the HomeKey to my Wallet—it keeps giving me an error.

Here’s the strange part: I gave admin permissions for our home to my spouse’s Apple account, and they can see the Aqara U200 lock. Using their phone, we were able to add the HomeKey to Wallet without any problems.

Problematic phone and version: iPhone 14 Pro, iOS 18.2

Working phone and version: iPhone 15 Pro, iOS 18.1.1

I’ve tried all the suggested solutions:

Removed and reinserted the battery after calibration
Logged out and back into my iCloud account
Created a new Home setup
Switched to a different region and tried again
Restarted my router
Installed the M3 hub for the Aqara U200

I would appreciate any advice or solutions for this issue.

Thank you!

iPhone 14 Pro

Posted on Dec 30, 2024 6:48 AM

Reply

Answer 1

Dec 31, 2024 8:32 PM in response to brkzkn

I’ve had my Aqara U200 smart lock setup for awhile and the Homekey was working until it wasn’t… I think this happened about a week ago so I wonder if it’s a software update that possibly disabled the home key.

Both my husband and I lost our home keys but can still manage the lock in the Home app.

sorry to hear so many attempts have failed.

I’m currently running the iOS 18.3 beta on my devices so I wonder if that could be it too.

Reply

Answer 2

stesh78

Level 1

4 points

Jan 8, 2025 4:23 AM in response to gavin.hex

Same here! U200 worked perfectly fine (including HomeKit integration) until recent aqara firmware update. Now the lock is unusable and will not calibrate or get any homekit integration. Keep getting errors for both - calibration and homekit adding. What a shame for Aqara.