My Macbook pro suddenly restarts

Question

Naazguul Author

Level 1

4 points

My Macbook pro suddenly restarts

My Macbook pro suddenly restarts sometimes.

I see this error whenever this happens

`panic(cpu 0 caller 0xfffffff02722bc84): Sleep/Wake hang detected @IOPMrootDomain.cpp:12937

Debugger message: panic

Memory ID: 0xff

OS release type: User

OS version: 22P2093

macOS version: 24C101

Kernel version: Darwin Kernel Version 24.2.0: Fri Nov 15 17:52:09 PST 2024; root:xnu-11215.61.3~3/RELEASE_ARM64_T8010

KernelCache UUID: 84C4DFD4F014A07D2C9EB258EE7A9EDF

Kernel UUID: EF3A374F-9BAF-3918-906D-8577FF003DA3

Boot session UUID: 1B82F34A-64CF-4706-8328-F2DC039A4ACF

iBoot version: iBoot-11881.61.3

secure boot?: YES

roots installed: 0

x86 EFI Boot State: 0xe

x86 System State: 0x1

x86 Power State: 0x2

x86 Shutdown Cause: 0x5

x86 Previous Power Transitions: 0x200020002

PCIeUp link state: not available

macOS kernel slide: 0x3600000

Paniclog version: 14

Kernel slide: 0x000000001fa1c000

Kernel text base: 0xfffffff026a20000

mach_absolute_time: 0x9ef62d85b08

Epoch Time: sec usec

Boot : 0x676c42c8 0x000967cf

Sleep : 0x67754505 0x000c6850

Wake : 0x67754506 0x0002c56a

Calendar: 0x67754530 0x0007b4bf

Zone info:

Zone map: 0xffffffe17254c000 - 0xffffffe77254c000

. VM : 0xffffffe17254c000 - 0xffffffe258bb0000

. RO : 0xffffffe258bb0000 - 0xffffffe2a587c000

. GEN0 : 0xffffffe2a587c000 - 0xffffffe38bee0000

. GEN1 : 0xffffffe38bee0000 - 0xffffffe472544000

. GEN2 : 0xffffffe472544000 - 0xffffffe558bac000

. GEN3 : 0xffffffe558bac000 - 0xffffffe63f214000

. DATA : 0xffffffe63f214000 - 0xffffffe77254c000

Metadata: 0xffffffdc00220000 - 0xffffffdc01a20000

Bitmaps : 0xffffffdc01a20000 - 0xffffffdc01b3c000

Extra : 0 - 0

TPIDRx_ELy = {1: 0xffffffe63e7c9050 0: 0x0000000000000000 0ro: 0x0000000000000000 }

CORE 0 is the one that panicked. Check the full backtrace for details.

CORE 1: PC=0xfffffff026d66594, LR=0xfffffff026d66590, FP=0xffffffddf243be60

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Panicked task 0xffffffe558c3aca0: 0 pages, 231 threads: pid 0: kernel_task

Panicked thread: 0xffffffe63e7c9050, backtrace: 0xffffffddf258b820, tid: 2369240

lr: 0xfffffff026c2a020 fp: 0xffffffddf258b890

lr: 0xfffffff026d6442c fp: 0xffffffddf258b900

lr: 0xfffffff026d63520 fp: 0xffffffddf258b9f0

lr: 0xfffffff026be96bc fp: 0xffffffddf258ba00

lr: 0xfffffff026c29a60 fp: 0xffffffddf258bdd0

lr: 0xfffffff0273126d8 fp: 0xffffffddf258bdf0

lr: 0xfffffff02722bc84 fp: 0xffffffddf258be30

lr: 0xfffffff026c85908 fp: 0xffffffddf258bf20

lr: 0xfffffff026bf46c4 fp: 0x0000000000000000`

MacBook Pro 15″, macOS 15.2

Posted on Jan 1, 2025 6:09 AM

Reply

Answer 1

Naazguul Author

Level 1

4 points

Jan 1, 2025 9:46 PM in response to steve626

Hi Steve,

I don't have any external devices connected to my Mac and as you said don't have an replacement internal ssd.

However I see there is a local volume mounted (for Nikon Store).

Can this be causing these problems?

Appreciate your help.

Reply

Answer 2

steve626

Level 6

11,951 points

Jan 1, 2025 11:20 AM in response to Naazguul

What devices are connected to your Mac? If there are any, disconnect all external monitors and drives and see if the problem occurs or goes away. This is sometimes caused by an issue with an external device, or also can occur when there is a replacement internal SSD (which I assume you do not have) being used.

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Answer 3

Jan 9, 2025 10:19 AM in response to Naazguul

I have the same problem. I do use external monitors, but last night I unplugged them and put my Macbook to sleep but left it open. My screen turned on at night and woke me up, even though I have power nap off. It must have restarted at some point as well because it had the same error report as above when I went to boot it up today.

It's also worth noting that it started happening after I updated my MacOS from (I think) Big Sur to Sequoia

Reply

Answer 4

Naazguul Author

Level 1

4 points

Jan 22, 2025 8:00 PM in response to Naazguul

This is still happening to me!

Is there no one willing to help me resolve this?

panic(cpu 0 caller 0xfffffff021393c84): Sleep/Wake hang detected @IOPMrootDomain.cpp:12937

Debugger message: panic

Memory ID: 0xff

OS release type: User

OS version: 22P2093

macOS version: 24C101

Kernel version: Darwin Kernel Version 24.2.0: Fri Nov 15 17:52:09 PST 2024; root:xnu-11215.61.3~3/RELEASE_ARM64_T8010

KernelCache UUID: 84C4DFD4F014A07D2C9EB258EE7A9EDF

Kernel UUID: EF3A374F-9BAF-3918-906D-8577FF003DA3

Boot session UUID: 3A86CC71-3F1F-4521-9195-5060F523BEDA

iBoot version: iBoot-11881.61.3

secure boot?: YES

roots installed: 0

x86 EFI Boot State: 0xe

x86 System State: 0x1

x86 Power State: 0x2

x86 Shutdown Cause: 0x0

x86 Previous Power Transitions: 0x200020002

PCIeUp link state: not available

macOS kernel slide: 0x15000000

Paniclog version: 14

Kernel slide: 0x0000000019b84000

Kernel text base: 0xfffffff020b88000

mach_absolute_time: 0x33fc9e012ad

Epoch Time: sec usec

Boot : 0x678f1857 0x000a1861

Sleep : 0x67918133 0x0000b45c

Wake : 0x67918133 0x00065597

Calendar: 0x6791815d 0x000b4d26

Zone info:

Zone map: 0xffffffdc1d9d4000 - 0xffffffe21d9d4000

. VM : 0xffffffdc1d9d4000 - 0xffffffdd04038000

. RO : 0xffffffdd04038000 - 0xffffffdd50d04000

. GEN0 : 0xffffffdd50d04000 - 0xffffffde37368000

. GEN1 : 0xffffffde37368000 - 0xffffffdf1d9cc000

. GEN2 : 0xffffffdf1d9cc000 - 0xffffffe004034000

. GEN3 : 0xffffffe004034000 - 0xffffffe0ea69c000

. DATA : 0xffffffe0ea69c000 - 0xffffffe21d9d4000

Metadata: 0xffffffefea918000 - 0xffffffefec118000

Bitmaps : 0xffffffefec118000 - 0xffffffefec234000

Extra : 0 - 0

TPIDRx_ELy = {1: 0xffffffdf1d355050 0: 0x0000000000000000 0ro: 0x0000000000000000 }

CORE 0 is the one that panicked. Check the full backtrace for details.

CORE 1: PC=0xfffffff020ece594, LR=0xfffffff020ece590, FP=0xffffffeff274fe60

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Panicked task 0xffffffe003f944c8: 0 pages, 231 threads: pid 0: kernel_task

Panicked thread: 0xffffffdf1d355050, backtrace: 0xffffffeff254b820, tid: 510153

lr: 0xfffffff020d92020 fp: 0xffffffeff254b890

lr: 0xfffffff020ecc42c fp: 0xffffffeff254b900

lr: 0xfffffff020ecb520 fp: 0xffffffeff254b9f0

lr: 0xfffffff020d516bc fp: 0xffffffeff254ba00

lr: 0xfffffff020d91a60 fp: 0xffffffeff254bdd0

lr: 0xfffffff02147a6d8 fp: 0xffffffeff254bdf0

lr: 0xfffffff021393c84 fp: 0xffffffeff254be30

lr: 0xfffffff020ded908 fp: 0xffffffeff254bf20

lr: 0xfffffff020d5c6c4 fp: 0x0000000000000000

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Answer 5

Naazguul Author

Level 1

4 points

Jan 1, 2025 6:11 AM in response to Naazguul

I thought this was happening because of my battery needing service.

Now I have replaced the battery.

But I am still seeing this issue.

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