My 16 pro max battery icon on home screen sometimes when m using the phone it drain quickly to 0% red then come back to normal percentage for exp my phone now is at 24% suddenly it became 🪫 like 0% then come back 24 %🔋do you have any solt for issue
Please help
[Re-Titled by Moderator]
iPhone 11, iOS 17
Install the mobile Apple Support app and contact Apple using that. You can then optionally allow Apple technicians to have direct access to diagnostic data from your device.
Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
or:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
Install the mobile Apple Support app and contact Apple using that. You can then optionally allow Apple technicians to have direct access to diagnostic data from your device.
Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
or:
Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
That sounds like a bad battery. Contact Apple Support using the link at the top or bottom of this page.
Youseefdh wrote:
No it is not abad battery my phone is brand new
A new iPhone can have a bad battery, it’s unlikely but very possible. Either way, continue to contact Apple Support as Lawrence suggested. ⇢ Official Apple Support
No it is not abad battery my phone is brand new
iPhone 16 Pro Max battery icon inconsistency
