How do I cancel subscription and request for refund?

apple Qrcode just deducted money from my account i want to cancel my subscription and want a refund


[Re-Titled by Moderator]

iPhone 7 Plus, iOS 15

Posted on Jan 3, 2025 9:56 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2025 9:59 AM

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


4 replies
Question marked as Top-ranking reply

Jan 3, 2025 9:59 AM in response to Dallas_mavericks77

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Jan 3, 2025 10:03 AM in response to Dallas_mavericks77

If the subscription is managed by Apple, you can cancel it here:

View or cancel app subscriptions on iPhone - Apple Support


For an in-app purchase/subscription, you can request a refund here. In most cases all transactions in the App Store are final, but in some cases Apple may provide a compassionate refund. It should never be expected though.

Request a refund for apps or content that you bought from Apple - Apple Support


Some apps offer a Free Trial to try out their service and those need to be cancelled at least 24 hours before the trial period ends. If the app did not offer a Free Trial, you cannot make your own by trying it out and then getting a refund later. Subscriptions are a contractual obligation to pay for the service until cancelled. When you cancel, you still get the portion of the subscription you have paid for, it just will no longer renew.


If you do not see the subscription when viewing the link above, then it is being managed by the developer directly, most likely from a subscription signed up on their website. Apple is not involved in these subscriptions and have no way to cancel them, that will need to be done with the developer or website where you signed up.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I cancel subscription and request for refund?

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