Can not double click side button for Apple wallet it's blanked out!

I can't seem to activate Double-Click side button for apple wallet. It's blanked out. I have soft reset my phone but still doesn't seem to be working it won't let me activate it it's blacked out

Posted on Jan 4, 2025 12:52 AM

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Question marked as Top-ranking reply

Posted on Jan 4, 2025 6:45 AM

Please follow this path,


iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again. 


Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable


After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article. 


Force restart iPhone - Apple Support

4 replies
Question marked as Top-ranking reply

Jan 4, 2025 6:45 AM in response to bradztheman

Please follow this path,


iPhone > Settings > Accessibility > AssistiveTouch — disable, if it is disabled, momentarily enable and then disable again. 


Scroll down to bottom of AssistiveTouch screen > Confirm with AssistiveTouch > disable


After confirming above, please do a forced restart following the instructions in the Apple Support article linked below. If you’re unfamiliar with the procedure, follow the step by step instructions in the article. 


Force restart iPhone - Apple Support

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Can not double click side button for Apple wallet it's blanked out!

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