Why Doesn’t Apple.com Answer Questions Members Ask?

There have been multiple posts, including xjdhf85utbnvuy5 on 9/30/24 complaining that Apple’s update made the calculator less useful. If you enter a string of additions and subtractions, the calculator no longer shows the subtotal as you go. Hundreds of people upvoted this post and other similar posts stating that it is ridiculous that we now have to hit the “=“ sign after each entry to see the current subtotal. Apple.com has not relied in the Discussion to any of these complaints. If hundreds of people are stating that Apple has made their calculator less useful, why hasn’t Apple.com addressed this issue in the discussion forum with a Reply??!?

iPhone XS, iOS 18

Posted on Jan 4, 2025 7:23 AM

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Posted on Jan 4, 2025 7:30 AM

Apple does not use the ASC as a way to understand user issues. This is a user to user support forum and Apple does not participate here. They get feedback from users about desired changes, problems, bugs, etc. at their feedback link. You can provide feedback to them here, Feedback - iPhone - Apple

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Jan 4, 2025 8:35 AM in response to BrianHuntoon

Others are incorrect in terms of what Apple actually says about garnering feedback from here, or even about responding:


Apple Support Communities Use Agreement - Apple Community

A 11 - "If you provide any ideas, suggestions, or recommendations on this site regarding Apple’s products, technologies or services ("Feedback"), Apple may use such Feedback and incorporate it in Apple products, technologies, and services without paying royalties and without any other obligations or restrictions."


And from the bottom of every page here:

"Apple may provide or recommend responses as a possible solution based on the information provided;"


That said, Apple currently rarely responds to any post on the forum. I haven't seen a reply by them to a technical question in over a year (they changed systems a year ago). They may reply to safety concerns, saying you should contact them about your safety issue through the official support methods (we are not Apple Support). There is no guarantee the right people at Apple will read any post here for technical feedback, and the feedback link provided earlier is the best way of ensuring isolated opinions like yours are heard by the right people.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why Doesn’t Apple.com Answer Questions Members Ask?

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