Lost my old iCloud

attaker tried to get my information and I did mistake to control my iPhone and it was wrong and I couldn’t sign in my old iCloud

so now I need to get it back

the email address for my old iCloud is

m******1@gmail.com

but I think the attacker changed the password


[Edited by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Jan 5, 2025 6:56 PM

Reply
1 reply

Jan 6, 2025 5:59 AM in response to magy52

The Apple ID created with gmail account say example1@gmail.com was permanently deleted from the gmail server , and if the account was set up with secondary authentication ( in which three answers for respective questions , date of birth , rescue mail address are added ) , the administrator can’t sign with iCloud account.


Sign in with rescue mail address in gmail account ( enter the password ) , click on personal info .


Click on edit , and try to add a new trusted number .


And can't further move , the bell icon shakes and stop if you click on send the code will go to the old trusted number that is inactive .


Click on more ways to verify , it again prompted to enter rescue mail address and password , Scroll down and click on account recovery icon , then add a new trusted number and click on next , the trusted number will add , the trick was using the rescue mail address that was attached to the primary mail address .

See this article also https://support.google.com/accounts/answer/6294825?hl=en

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Lost my old iCloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.