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How can I request a refund for Apple Gift Cards?

I sent 2 Apple gift cards to an individual. Individual said Gift cards did not work.. Can and how May I get money refunded? Thank you




[Re-Titled by Moderator]

iPhone 11, iOS 18

Posted on Jan 6, 2025 7:57 AM

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Jan 6, 2025 8:30 AM in response to Core2me

While in most regions Gift Cards are not refundable, you can start here as the solutions will depend on the message received when attempting to redeem the Gift Card.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If purchased at apple.com or gifted from the App Store, then go here:

For assistance, then call 800-275-2273. 


Also be aware of the many Gift Card scams where people have simply lost their money without any means to recover them. In some cases those scams are carried out in the store where they are purchased, if the retailer fails to protect the Gift Cards from being tampered with. For purchasing any Gift Card in a store, make sure you purchase them behind a counter where they are secured. Even though those retailers allow the scam in the store and are well aware that it happens when displayed in an area where the public can tamper with them, they are not likely to replace it.

About Gift Card Scams - Apple Support


Scams can be reported to the FTC here:

Tell the FTC at ReportFraud.ftc.gov. Every report makes a difference.


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How can I request a refund for Apple Gift Cards?

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