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donella240 Author

Level 1

5 points

Unable to redeem an Apple Gift Card

500.00 lost on a gift card, contacted Apple and have received no response can i get advice on what should be my next step. I made an inquiry to apple so far no response!!!

[Re-Titled by Moderator]

Posted on Jan 6, 2025 11:21 AM

Top-ranking reply

Jeff Donald

Community+ 2026

Level 9

64,078 points

Posted on Jan 6, 2025 11:29 AM

Please follow the steps in this Apple Support article.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support.

Contact Apple Gift Card Support

If you receive a request for payment using Apple Cash, or If you believe you are the victim of a scam, please contact Apple Support and report it to local law enforcement.

You may also report the scam to the FTC Complaint Assistant and to the FBI’s Internet Crime Complaint Center

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Unable to redeem an Apple Gift Card

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