Apple care not eligible

I tried to put apple care on my phone that i got 12 of November but its saying device not eligible for apple care and i need to put apple care please try to fix this issue

iPhone 16 Pro Max, iOS 18

Posted on Jan 7, 2025 5:51 AM

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Question marked as Top-ranking reply

Posted on Jan 7, 2025 7:12 AM

Check what this article says:


From Buy an AppleCare+ plan - Apple Support

"In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase. In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of your purchase of an eligible Mac, Apple TV, or other device."


It also depends upon from whom you purchased this iPhone. If it was from a third party vendor, the eligibility started when they purchased the phone, not you.



1 reply
Question marked as Top-ranking reply

Jan 7, 2025 7:12 AM in response to nn_66

Check what this article says:


From Buy an AppleCare+ plan - Apple Support

"In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase. In Japan, you can buy AppleCare+ within 30 days of your device purchase. In some countries and regions, you can buy an AppleCare Protection Plan within 1 year of your purchase of an eligible Mac, Apple TV, or other device."


It also depends upon from whom you purchased this iPhone. If it was from a third party vendor, the eligibility started when they purchased the phone, not you.



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Apple care not eligible

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