Pink and black screen on MacBook Pro 2017 15inch

I woke up this morning and saw that my MacBook Pro 2017 15inch is showing pink and black on the screen. It didn’t fell down or hit something. Please does anyone know what could be the cause of this and how much it will cost me to fix it




[Re-Titled by Moderator]

MacBook Pro 15″, macOS 13.6

Posted on Jan 7, 2025 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2025 7:43 AM

beauty_okereke wrote:

I woke up this morning and saw that my MacBook Pro 2017 15inch is showing pink and black on the screen. It didn’t fell down or hit something. Please does anyone know what could be the cause of this and how much it will cost me to fix it
https://discussions.apple.com/content/attachment/5c25eea4-2ecf-4d37-9aa8-08293a288d6d



[Re-Titled by Moderator]


You have a hardware failure, Display assembly


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Get your mac repaired and how much will it cost

Mac Repair and Service - Apple Support



As a work-a-round you can plug in an external monitor and compare your results.


5 replies
Question marked as Top-ranking reply

Jan 7, 2025 7:43 AM in response to beauty_okereke

beauty_okereke wrote:

I woke up this morning and saw that my MacBook Pro 2017 15inch is showing pink and black on the screen. It didn’t fell down or hit something. Please does anyone know what could be the cause of this and how much it will cost me to fix it
https://discussions.apple.com/content/attachment/5c25eea4-2ecf-4d37-9aa8-08293a288d6d



[Re-Titled by Moderator]


You have a hardware failure, Display assembly


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Get your mac repaired and how much will it cost

Mac Repair and Service - Apple Support



As a work-a-round you can plug in an external monitor and compare your results.


Jan 7, 2025 7:46 AM in response to beauty_okereke

EDIT: Leroy Douglas response was not present when I started composing, and I type slowly. What I wrote is NOT intended to contradict his excellent advice.


You can probably connect a TV set of external display, and use your Mac that way. This will likely allow you to determine whether the problem is in the display ONLY, or deeper in the main logic board.


If the display assembly is the ONLY problem, Repair by replacement on most 15-in models is on the order of US$600. if you have an Apple-owned store available, your appointment for an evaluation and diagnosis is FREE. The quote they provide is FIRM, no surprises later, and warranted for the same problem for 90 days..

Jan 7, 2025 8:37 AM in response to Grant Bennet-Alder

Thank you

I can’t afford $600 to get the screen fixed, am a graphic designer and they underpay designers in my country so it will cost me 6 months of my salary to be able to fix it.

The only option I have now is to borrow my sister’s PC for now. But I want to ask, will it be possible for me to get my files out without fixing the screen? Cause I have really important design files in on the Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pink and black screen on MacBook Pro 2017 15inch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.