I have just asked for a refund for multiple items from games my brother plays on my phone. Not realising he knew how to use my details he has been buying in app purchases and now I have little to no savings left. I am really worried I’m not going to get this money refunded. What do i do?
[Re-Titled by Moderator]
You will have to wait and see and it may be the case that a refund is not issued because it is your personal passcode that must be used for any purchase. Giving that information away also authorizes them to make purchases, but there are further protections you can put in place, such as requiring a Password for purchases or further Screen Time restrictions.
If you need further help with other options to secure your device, we can help with that too, Hopefully you will get the desired refund or even a partial refund.
You will have to wait and see and it may be the case that a refund is not issued because it is your personal passcode that must be used for any purchase. Giving that information away also authorizes them to make purchases, but there are further protections you can put in place, such as requiring a Password for purchases or further Screen Time restrictions.
If you need further help with other options to secure your device, we can help with that too, Hopefully you will get the desired refund or even a partial refund.
Refund concern for in-app purchases on iPhone
