When I open Zoom on Mac Facetime opens.

Hi All,


I have a M4 Mac Mini - Sequoia 15.2.


When I open Zoom and start a meeting Facetime opens.

How do I stop facetime from opening?


Thanks

Mac mini, macOS 15.2

Posted on Jan 7, 2025 11:30 PM

Reply
2 replies

Jan 11, 2025 12:12 PM in response to AlWeir

I appreciate your thorough support Al !


I did contact apple support.


Initially, I thought there was some issue between FaceTime and Zoom. However, Apple Support said it's normal for FaceTime to open with Zoom and other video apps. The bigger issue was my webcam reached the end of its life since I was getting lines on video instead of actual video. So I bought a new camera and all is fine now.

Jan 11, 2025 11:00 AM in response to rocker71

Here are some things you can try if FaceTime opens when you open Zoom on your Mac:

  • Change default calling app
  • You can change the default calling app on your Mac by following these steps:
    1. Open FaceTime 
    2. Click FaceTime in the menu bar 
    3. Select Preferences 
    4. Click the Settings tab 
    5. Click the drop-down menu next to Default for calls 
    6. Select the app you want to use as your default calling app 


  • Turn off FaceTime
  • You can turn off FaceTime by following these steps:
    1. Open FaceTime 
    2. Click FaceTime in the Menu bar 
    3. Click Turn off FaceTime 
  • Turn off FaceTime notifications
  • You can turn off all notifications from FaceTime by following these steps:
    1. Click FaceTime on the right 
    2. Turn off Allow notifications 
  • Check your network connection
  • If you're having trouble connecting to Zoom, you can try checking your network connection and reinstalling the application 
  • Grant permission to applications
  • Mac OS security restricts applications from accessing some computer hardware by default. You can grant permission by accessing the Security and Privacy control panel under the OS system preferences 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

When I open Zoom on Mac Facetime opens.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.