The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hi all bought a shiny new 15 pro and factory reset my old iPhone 12 which I planned to gift to my son. For reasons I can't remember I put a passcode on it after factory reset and forgot it. I tried various passcodes and now the phone is locked :0( Anyone know how to get it fixed? Will Apple Genius store help?
iPad, iPadOS 18
Well … an Apple Store can … but so can you.
If you’ve forgotten your iPhone passcode or your iPhone is disabled – Apple Support (AU)
Well … an Apple Store can … but so can you.
If you’ve forgotten your iPhone passcode or your iPhone is disabled – Apple Support (AU)
Too many failed passcodes bricked my iPhone
