why can’t I send or receive money

I am confused. I send money plenty of time and receive money back.

it states restricted. Why? I never had any issues.

iPhone 13 Pro Max, iOS 18

Posted on Jan 8, 2025 10:49 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2025 11:55 AM

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Jan 8, 2025 11:55 AM in response to Elizabeth500

It’s not Apple Pay that is restricted, it’s your Apple Cash account. Please review the support article I linked to below.


If your Apple Cash account is restricted or locked


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

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why can’t I send or receive money

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