I cannot pay through websites

I cannot pay through websites. I want to make an Instagram ad, but it tells me that there is a problem with Apple Pay. Please check with them. Can you solve the problem?

Posted on Jan 10, 2025 7:33 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2025 7:58 AM

Contact your payment provider first, and then contact Instagram Support.


You want to give both of those entities money, so they both have some motivation to get this fixed.


Whether this is a bug or a rejection at the payment provider, or something (not) happening at Instagram or the Instagram payment gateway, or is something with Apple Pay, your financial provider and Instagram Support are in the best position to troubleshoot.


(Nobody around here in the Apple forums can particularly help with this past suggestions, and nobody here can see into the related transaction logs.)


2 replies
Question marked as Top-ranking reply

Jan 10, 2025 7:58 AM in response to Jad_Dergham

Contact your payment provider first, and then contact Instagram Support.


You want to give both of those entities money, so they both have some motivation to get this fixed.


Whether this is a bug or a rejection at the payment provider, or something (not) happening at Instagram or the Instagram payment gateway, or is something with Apple Pay, your financial provider and Instagram Support are in the best position to troubleshoot.


(Nobody around here in the Apple forums can particularly help with this past suggestions, and nobody here can see into the related transaction logs.)


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I cannot pay through websites

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