Lost my contacts during Merge today 1/10/2025

I’m working with iPhone 14 Pro and iPad Pro. I’ve taken all my downloads when they’ve been pushed out from Apple. I wanted my contacts on my iPad Pro so I went to my iPhone to back it all up to the cloud, including the contacts. I regularly back up photos and several other applications. But probably for this very reason, my contacts were not backed up. So I chose to back up and merge in the iCloud. Unfortunately, years worth of contacts have been lost as well as precious text threads that document beautiful relationship relationships. With the software change in 2025, I guess I’m needing some help knowing what I might do to be able to restore the contacts as they were on my phone… Revert back in history… Hopefully there’s a way. Grateful for help. Obviously it’s a bit emotional, but I’m hoping things will be restored. Very upset that this happened in the first place. Thank you again to anyone with kindness and ability to help me gain back what I’ve lost.

iPad Pro, iPadOS 17

Posted on Jan 10, 2025 2:06 PM

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3 replies

Jan 11, 2025 12:59 AM in response to CarlyBlu

What is your default Contacts account? If none, please add an email account and enable contacts.


Use iCloud.com to restore and recover iCloud information

Contacts: Restore contacts stored in iCloud on iCloud.com



Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.




  1. Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Please contact the system administrator of the organization who provided the profile to you




Jan 11, 2025 1:02 AM in response to CarlyBlu

CarlyBlu wrote:

I wanted my contacts on my iPad Pro so I went to my iPhone to back it all up to the cloud, including the contacts.

Contacts are neither backed up on iTunes (Pc / Mac) nor iCloud Backup. What does iCloud back up? - Apple Support (IN)



Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other



  1. Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Please contact the system administrator of the organization who provided the profile to you


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Lost my contacts during Merge today 1/10/2025

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