iPhone 15 unresponsive

IPhone 15 is stuck, and I've tried all the suggestions given by Apple support. It's stuck In a text thread and can not move from there. It's close to being at max capacity on storage.


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Jan 10, 2025 2:47 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2025 5:02 PM

Hello~ Try this from a prior post by *Axel Foley*


Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If you get it restarted…then click on below …


How to check the storage on your iPhone and iPad - Apple Support


What's the difference between device storage and iCloud storage? - Apple Support


~Katana-San~


1 reply
Question marked as Top-ranking reply

Jan 10, 2025 5:02 PM in response to carolynn4685

Hello~ Try this from a prior post by *Axel Foley*


Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If you get it restarted…then click on below …


How to check the storage on your iPhone and iPad - Apple Support


What's the difference between device storage and iCloud storage? - Apple Support


~Katana-San~


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iPhone 15 unresponsive

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