Repeatedly restoring deleted phone number for a contact on iPhone

I have repeatedly deleted the phone number info for one of my contacts on my iPhone, but after I save the changes, the info is immediately restored. What's happening? I have changed it in Gmail, I cloud, updated to the new iOS , and signed in and out of my Apple ID. What else can I do


[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Jan 11, 2025 9:42 AM

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Question marked as Top-ranking reply

Posted on Jan 11, 2025 9:46 PM

First, determine which account provider that contact is stored in:


  1. Launch the Contacts app
  2. Tap "< Lists" in the upper left
  3. Tap an "All [account name]" section
  4. Browse the list of contacts and see if the contact of interest is stored on that account
  5. Repeat step (3) until you find which account it's stored under
  6. Quit the Contacts app on the iPhone
  7. Use a browser to login to the account where the contact is stored (e.g. iCloud, Google, Microsoft), and edit the contact to remove that number. If the number was under the account "iPhone", then Edit the contact directly in the Contacts app.
  8. Launch the Contacts app on the iPhone and check that the phone number is gone from the contact


1 reply
Question marked as Top-ranking reply

Jan 11, 2025 9:46 PM in response to Mirandam0122

First, determine which account provider that contact is stored in:


  1. Launch the Contacts app
  2. Tap "< Lists" in the upper left
  3. Tap an "All [account name]" section
  4. Browse the list of contacts and see if the contact of interest is stored on that account
  5. Repeat step (3) until you find which account it's stored under
  6. Quit the Contacts app on the iPhone
  7. Use a browser to login to the account where the contact is stored (e.g. iCloud, Google, Microsoft), and edit the contact to remove that number. If the number was under the account "iPhone", then Edit the contact directly in the Contacts app.
  8. Launch the Contacts app on the iPhone and check that the phone number is gone from the contact


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Repeatedly restoring deleted phone number for a contact on iPhone

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