iPhone 16 pro max set up problems
Hi, so basically I got a new iPhone and when I tried to start using it, it doesn't respond to touch like it should and won't even turn off. What should I do to stop it? Thank you
iPhone 16 Pro Max, iOS 18
Question marked as
Please try a force reset procedure as outlined below ⇢ Force restart iPhone - Apple Support
If that doesn’t help, I would suggest you bring your iPhone back to wherever you purchased it for an exchange or refund.