How can I restore Touch ID on iPad Air after iPadOS 18.2.1 update?

Touch ID is no longer visible in my iPad Air system menu after system update 18.2.1…

Can anyone advise on where it has relocated to…

Thanks


[Re-Titled by Moderator]

iPad Air 3, iPadOS 18

Posted on Jan 11, 2025 6:52 PM

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Jan 12, 2025 5:40 AM in response to Mac_worth

Also, read the section "Allow changes to other settings and features":


You can allow changes to other settings and features, the same way you can allow changes to privacy settings.


  1. Open the Settings app, then tap Screen Time.
  2. Tap Content & Privacy Restrictions. If asked, enter your passcode.
  3. Under Allow Changes To, select the features or settings that you want to allow changes to and choose Allow or Don't Allow.


You can allow changes for these features and settings:


  • Passcode & Face ID: Prevent changes to passcode, Touch ID, and Face ID (this option must be set to "Allow")
  • Accounts: ........ etc,
  • ........


The above section has been extracted from this support article:--> Use parental controls on your child's iPhone or iPad


Regards

Giulio

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Jan 12, 2025 5:24 AM in response to Mac_worth

Your TouchID settings should be accessible here:

Settings > TouchID & Passcode


The iPad User Guide describes the straightforward process of setting-up TouchID:

Set up Touch ID on iPad - Apple Support


If you are having difficulty setting-up TouchID, refer to this support page:

If Touch ID isn't working on your iPhone or iPad - Apple Support



If your iPad is not operating as expected, begin with a forced-restart of your iPad - as this will often clear an isolated or post-update software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

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How can I restore Touch ID on iPad Air after iPadOS 18.2.1 update?

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