Website keeps asking me to enable cookies but they are enabled

A banking site I use will not let me access statements, tax docs, etc. I can access everything else but when I click on the eStatements link a window pops up with a message saying I need to enable cookies and then click continue. I've tried this on Safari and Firefox with the same result.


The "Block all cookies" checkbox for Safari > Settings > Advanced is not checked. Is there another setting somewhere I need to edit?


I have a Mac Mini M2Pro, MacOS 15.2.


Thank you!

Mac mini, macOS 15.2

Posted on Jan 11, 2025 9:41 PM

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Posted on Jan 13, 2025 9:24 PM

Thank you! After trying many, if not all, the steps in your link I unchecked the Prevent cross-site tracking and Hide ip address boxes under Safari > Settings > Privacy and it finally loaded. Sheesh . . . what a PITA!

3 replies

Jan 12, 2025 11:09 AM in response to DanielStripedTiger

If a website alleges cookies are being blocked when they are not, it's just a bad guess on the part of the website: it's attempting to store some data on your Mac and it can't, or it can't retrieve that stored data.


There are a number of possibilities for that. Methodically exhaust all the following suggestions, every one, including the links within it and the links within them.


If Safari doesn't open a page or work as expected on your Mac - Apple Support

Jan 14, 2025 5:18 AM in response to DanielStripedTiger

That is one of the subjects addressed in the embedded links in that document If Safari doesn't open a page or work as expected on your Mac - Apple Support which is the reason I wrote what I wrote.


In and of themselves cookies are harmless and required for many websites, but Safari incorporates that specific feature to make it more difficult for certain privacy-intrusive services to track, follow, and (in many cases) direct your online activity. They do that to put you in a metaphorical box on display to be sold to the highest bidder while feeding you whatever they want for gains they keep to themselves, or sell to others for the same purposes. In other words you are the product being sold.


How much does your bank pay you in exchange for granting them that consideration? I thought so.


Read about that and other Safari privacy features here: Safari Privacy Overview - Apple

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Website keeps asking me to enable cookies but they are enabled

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