Limited Network Connectivity after reset and reinstall of original macOS

Specs:


2017 Macbook Air

Mac OS: Mountain Lion 10.8.5

Storage: 128GB SSD

Memory: 1600 MHz 4GB DDR3

Processor: i5


It had been running Mojave, but was factory reset. It would not boot up afterwards, so I had to do internet recovery and reinstall the OS which is Mountain Lion. However, I am very limited internet connectivity. Airport Utility and Network Diagnostics show a working WiFi connection. I get limited connectivity to websites like google.com, yahoo.com, mets.com (they load about 90%) but most websites (including apple.com) say I need to be connected to the internet. The App Store also says I need an internet connection. It does however, show that I have a system update available.


What are my options to fix the connection and/or get Mojave installed? Thank you in advance!


[Re-Titled by Moderator]



Posted on Jan 12, 2025 11:43 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2025 4:52 PM

Very little on the Internet will work with Mountain Lion, because of expired root certificates, lack of support for more modern security protocols and reliance on security protocols that are now completely deprecated. You need to do a few things:

  1. update your web browser to something more useful than an obsolete Safari. The last version of Firefox to support Mountain Lion is Firefox 45.9 ESR, which is still barely usable but should at least be enough to get you going while you upgrade macOS: https://ftp.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/Firefox%2045.9.0esr.dmg
  2. You need to update your ISRG X1 root certificate. You can do that via Let's Encrypt: https://letsencrypt.org/certificates/. Download the self-signed ISRG Root X1 in .pem format (save it to your Downloads). Open Keychain Access, select the System keychain and then drag the .pem file to it. It will ask for your password. Then open the certificate and change the trust settings for SSL to always trust. Again it will ask for your password.
  3. At this point you should be able to browse the web - and more importantly, use the App Store or the command line to get the Mojave installer so you can run the upgrade.

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2 replies
Question marked as Top-ranking reply

Jan 12, 2025 4:52 PM in response to fnelson0

Very little on the Internet will work with Mountain Lion, because of expired root certificates, lack of support for more modern security protocols and reliance on security protocols that are now completely deprecated. You need to do a few things:

  1. update your web browser to something more useful than an obsolete Safari. The last version of Firefox to support Mountain Lion is Firefox 45.9 ESR, which is still barely usable but should at least be enough to get you going while you upgrade macOS: https://ftp.mozilla.org/pub/firefox/releases/45.9.0esr/mac/en-US/Firefox%2045.9.0esr.dmg
  2. You need to update your ISRG X1 root certificate. You can do that via Let's Encrypt: https://letsencrypt.org/certificates/. Download the self-signed ISRG Root X1 in .pem format (save it to your Downloads). Open Keychain Access, select the System keychain and then drag the .pem file to it. It will ask for your password. Then open the certificate and change the trust settings for SSL to always trust. Again it will ask for your password.
  3. At this point you should be able to browse the web - and more importantly, use the App Store or the command line to get the Mojave installer so you can run the upgrade.

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Limited Network Connectivity after reset and reinstall of original macOS

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