iPhone mute sign issue during calls for a 93-year-old user

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iPhone mute sign issue during calls for a 93-year-old user

My mother 93 is having a problem when answering a call. Her ear will always touch the mute sign and it will cut me off. can i delete or stop the mute sign.vh Please can anyone help me

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Posted on Jan 13, 2025 5:27 AM

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Answer 1

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SravanKrA

Level 10

442,730 points

Jan 13, 2025 8:10 AM in response to karstenhou

If your 93-year-old grandmother is accidentally touching the mute icon with her cheek during a call, it suggests she's inadvertently activating the touchscreen with her face. Taking the call on Speaker or using AirPods (or any other Bluetooth headset) can help because:

Speaker Mode: Keeps the phone away from her face entirely, reducing the chance of accidental touches.
AirPods/Bluetooth Headset: Allows her to hold or keep the phone away while still hearing the conversation, avoiding any unintended screen interactions.

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iPhone mute sign issue during calls for a 93-year-old user

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