Apple subscription payment not reflecting with vendor

Did you subscribe through Apple or through the vendor directly? That will determine who you need to contact.

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.

This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support For some countries look under “Other” listing at the end of each region. Not every country has telephone support.

Those would be two different paths. If you subscribed through Apple, your renewals would be automatic through Apple. If you subscribed through the vendor, they would handle renewal. It seems like there may be an issue if both are renewing.